Privacy Policy

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Who we are

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Privacy and Discretion

Your Privacy
For your privacy, any issues related to this site will be discreetly and confidentially handled, including purchasing, payment options, packaging and contacts.
Credit Card Statements
For your privacy, your credit card statement will only show Aussie Love Shop and will not include a reference to having purchased Adult related products.


The customer and its owners (as testified by their signature below) acknowledge that Aussie Love Shop has informed us, in accordance with s.18E(8)(c) of the Privacy Act 1988, that certain items of personal information about the customer and its owners contained in this application (or otherwise acquired by Aussie Love Shop ) and permitted to be kept on a credit information file might be disclosed to a credit reporting agency.
We, the customer and its owners agree for the purposes of s.18N(1)(b) of the Privacy Act 1988, that Aussie Love Shop may disclose information derived from a report or the entire report in its possession to any of its related corporations (as defined by Corporation Law) or to any credit reporting agency for the purpose of providing a reference or references to Aussie Love Shop Pty Ltd or to its related corporation or to any other credit provider in connection with the credit facility to be provided by Aussie Love Shop and the conduct of the customers account with Aussie Love Shop, and that in accordance with the provisions of s.18K(1)(b) and s.18L(4) of the Privacy Act 1988, Aussie Love Shop may obtain information concerning both the customer and its owner’s consumer and commercial credit from a credit reporting agency and use that information for the purposes of assessing this application for credit.
The customer and its owners also acknowledge that the information provided herein is true and that no information which could cause credit to be granted to the customer incorrectly has been withheld.



Title to the goods supplied pursuant to any invoice SHALL NOT pass Aussie Love Shop has received payment in full of all monies and any sales tax, taxes or duties payable in respect of the goods. Until payment, the goods shall be held as bailee for Aussie Love Shop and shall not be dealt with in any way which is inconsistent with Aussie Love Shop title, rights or interest in the goods which are to be kept in good and marketable condition and at the risk of the purchaser named in the invoice.


Where the provisions of any law (whether it be the TRADE PRACTICES ACT 1974 (as amended), any other statutes (State or Federal) or otherwise) from time to time in force imply warranties or conditions into the terms and conditions of any invoice or upon Aussie Love Shop or exclude any of the terms and conditions appearing in any invoice which cannot be excluded, restricted or modified or if so, only to a limited extent, or incorporate warranties or conditions, then that invoice shall be read and construed subject to such statutory provisions. If such statutory provisions apply then to the extent to Aussie Love Shop is entitled so to do, its liability on any account whatsoever shall at its option be limited to:
(a) in the case of goods-
(i) The replacement of the goods and/or the supply of equivalent goods; or
(ii) the payment of the cost of replacing the goods and/or of acquiring equivalent
goods; or
(iii) the payment of the cost of having the goods repaired; or
(iv) the repair of the goods; and
(b) in the case of services supplied-
(i) the supply of the services again; or
(ii) the payment of the cost of having the services supplied again.

Returns Policy – Freight


Aussie Love Shop complies with the Australian Consumer Law (ACL) guidelines regarding product returns, replacement and refunds. Please note:- All claims must be made within 12 months of purchase and accompanied by an invoice showing proof of purchase from Aussie Love Shop
– The Customer is responsible for returning the product if it can be posted or easily returned.
– In the case of defective items, a replacement item will be given where stock permits.
– When a replacement cannot be supplied and/or a major problem with the product is identified we will provide a full refund.

Aussie Love Shop offers credit returns where the product:
– Has been damaged in transit and is not of merchantable quality.
– Is supplied incorrectly.
– Has been supplied within 90 days of the expiration date.
– Has encountered a major failure and is not suitable for the purpose it was sold for.
– Is accompanied by a completed Goods Returns Notice (GRN). These are available from your Account Manager. For speedy processing of credits, ensure original invoice numbers are supplied for each item . Credits will NOT be given where:
– The product was NOT purchased from Aussie Love Shop.
– The invoice relating to the credit is MORE than 12 months old.
– The Customer account is OUTSIDE trading terms

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